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Utility Documents and Reports

Customer Service

Booklets

  • New Utility Customer Service Guide

Brochures

  • Medical Alert
  • Project Share
  • Utility Services - Turn on
  • Utility Services - Transfer
  • Utility Services - Turn off

Electric Utility

  • Approved metering equipment list
  • Facility connection requirements
  • Sub12 Reliability Project
  • Ten-year Site Plan
  • Trees to plant under power lines

Electric Reliability Project

  • Fact Sheet
  • Main Routing Plan
  • Main Routing Plan (Aerial View)
  • Southside Routing Plan Option
  • Northside Routing Plan Option
  • Hybrid Routing Plan Option

Water Utility

Brochures & Booklets

  • Aquifer & Wellhead Protection Booklet
  • Environmental Management Systems brochure
  • Household Hazardous Waste
  • Illicit Discharge brochure

Design & Construction

  • 2018 Engineering Design Manual for Water and Sewer Facilities
  • 2018 Pay Item Manual for Water and Sewer Construction
  • 2018 Technical Specifications for Water and Sewer Construction
  • 2016 Engineering Design Manual for Water and Sewer Facilities
  • 2016 Pay Item Manual for Water and Sewer Construction
  • 2016 Technical Specifications for Water and Sewer Construction

Drinking Water

  • Reducing the Risk of Lead Exposure
  • Aquifer/Wellhead Protection Ordinance
  • Backflow assembly testers list
  • Backflow prevention FAQs
  • Environmental Policy Statement
  • Florida Yards & Neighborhood homeowner's pre-survey
  • ISO Certificate
  • Pertinent sections of Florida Administrative Code
    Sections 62-550 and 62-555. backflow and cross connection
  • Water Quality Reports
    • 2018 Water Quality Report
    • 2017 Water Quality Report
    • 2016 Water Quality Report
    • 2015 Water Quality Report
    • 2014 Water Quality Report
    • 2013 Water Quality Report
    • 2012 Water Quality Report
    • 2011 Water Quality Report

Stormwater

  • 2014 Local Mitigation Strategy Progress Report
  • Fertilizer Ordinance
  • Flood Awareness guide
  • Inglewood Neighborhood Stormwater Project
    • Construction Plans
  • Lake Water Quality and Biological Assessment
  • Stormwater On-Site Mitigation Loan Program Booklet

Wastewater

  • Sewer use manual
  • Sewer use ordinance

Natural Gas Utility

  • List of Natural Gas Piping and Appliance Installers
  • Standby Generator Information
  • Standby Generator FAQs

Solid Waste Services

  • Backyard composting guide
  • Composting 101
  • Plastic recycling frequently asked questions
  • Proper disposal of medicines
  • Recycling guide
  • Red/Blue Week calendar

Booklets

  • Solid Waste Customer Service guide

Brochures

  • Houseshold Hazardous Waste

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  • Contact Info
    • Utility Customer Service
    • 435 North Macomb Street
    • Tallahassee FL 32301
    • 850-891-4968
    • Maps and Directions
    • Contact Us
  • City Commission
    • John E. Dailey, Mayor
    • Elaine W. Bryant
    • Jeremy Matlow
    • Curtis Richardson
    • Dianne Williams-Cox
  • City Officials
    • Reese Goad
      City Manager
    • Cassandra K. Jackson
      City Attorney
    • Joseph Maleszewski
      City Auditor
    • Jim Cooke 
      City Treasurer-Clerk
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    • 435 North Macomb Street
    • Tallahassee FL 32301
    • 850-891-4968
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